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The trouble I'm having with my digital product key is:
—Please choose an option—I've lost my product keyMy product key is disabled

Try our Key Recovery system here!

Please fill out the disabled key inquiry form for assistance.

The trouble I'm having updating or installing X-Plane is:
—Please choose an option—Permission denied or input/output errorsConnection timed out, or failed to reach authorization server

Have you followed these troubleshooting steps?
NoYes

Have you tried disabling the firewall on your computer or network?
NoYes

Have you tried removing all third-party plugins, as in these instructions?
NoYes
Have you tried updating to the latest GPU drivers? Here are some instructions for this! (Windows/Linux Only)
NoYes, or not applicable

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